James Cash Penney Quotes - Page 3

Change is vital, improvement the logical form of change.

No matter what his position or experience in life, there is in everyone more latent than developed ability; far more unused than used power.

My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.

Luck is always the last refuge of laziness and incompetence.

I believe a man is better anchored who has a belief in the Supreme Being.

It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.

Too many would-be executives are slaves of routine.

I was long brought up to think that it was nothing short of a crime to miss a sale.

Responsibility is always a sign of trust.

Men are not great or small because of their material possessions. They are great or small because of what they are.

Honor bespeaks worth Confidence begets trust.

Selling is our No. 1 job. Never get away from selling a lot of merchandise personally. The more you sell the more you learn

Success will always be measured by the extent to which we serve the buying public.

There's no better friend to any merchant than a fair competitor.

Success in business does not depend upon genius. Any young man of ordinary intelligence who is normally sound and not afraid to work should succeed in spite of obstacles and handicaps if he plays the game fairly and keeps everlastingly at it.

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.

Do not primarily train men to work. Train them to serve willingly and intelligently.