Tom Peters Quotes - Page 2

Unless you walk out into the unknown, the odds of making a profound difference in your life are pretty low.

One percent improvement in 1,000 things is better than 1,000% improvement in one thing.

There is no such thing as an insignificant improvement.

TRUST, not technology, is the issue of the decade.

Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.

Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!

There are few things that will take you further in life, than your ability to make a good presentation.

Don't 'tolerate' mistakes. Embrace them!

The best leaders... almost without exception and at every level, are master users of stories and symbols.

It's this simple: You are a brand. You are in charge of your brand. There is no single path to success. And there is no one right way to create the brand called You. Except this: Start today. Or else.

Innovation comes only from readily and seamlessly sharing information rather than hoarding it.

How do you achieve excellence?...Stop doing non-excellent stuff!

Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.

Never, ever rest on your laurels. Today's laurels are tomorrow's compost.

The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.

The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

Only those who constantly retool themselves stand a chance of staying employed in the years ahead.

It doesn't matter what product or service you're offering; there is unlimited ability to improve the quality of anything.

There is no such thing as a minor lapse of integrity

If you're a leader, your whole reason for living is to help human beings develop - to really develop people and make work a place that's energetic and exciting and a growth opportunity, whether you're running a Housekeeping Department or Google. I mean, this is not rocket science.

The trouble with much of the advice business gets today about the need to be more vigorously creative is that its advocates often fail to distinguish between creativity and innovation. Creativity is thinking up new things. Innovation is doing new things... The shortage is of innovators.

Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.

Test fast, fail fast, adjust fast.

If you're not confused, you're not paying attention.