Able Quotes - Page 125
I find waiting unbearable because it makes me passive and negates me. I hate being nothing.
Kathy Acker (1991). “Hannibal Lecter, my father”, Semiotext
Memorable customer service can only take place in a human-to-human situation.
Jeffrey H. Gitomer (1998). “Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know”, Bard
Prerequisite for rereadability in books: that they be forgettable.
Jean Rostand (1962). “The substance of man”