Business Quotes - Page 2

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

Cities need old buildings so badly it is probably impossible for vigorous streets and districts to grow without them.... for really new ideas of any kind--no matter how ultimately profitable or otherwise successful some of them might prove to be--there is no leeway for such chancy trial, error and experimentation in the high-overhead economy of new construction. Old ideas can sometimes use new buildings. New ideas must use old buildings.

Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.

The goal as a company is to have customer service that is not just the best, but legendary.

Republicans believe every day is the Fourth of July, but the democrats believe every day is April 15.

It is better to create than to learn! Creating is the essence of life.

A businessman cannot force you to buy his product; if he makes a mistake, he suffers the consequences; if he fails, he takes the loss. If bureaucrat makes a mistake, you suffer the consequences; if he fails, he passes the loss on to you.

Quality means doing it right when no one is looking.

If you can't describe what you are doing as a process, you don't know what you're doing.

The most terrifying words in the English language are: I'm from the government and I'm here to help.

Leaders must always put their people before themselves. If you do that, your business will take care of itself.

It is not from the benevolence of the butcher, the brewer, or the baker that we expect our dinner, but from their regard to their own interest.

Costs do not exist to be calculated. Costs exist to be reduced.

Great things in business are never done by one person, they're done by a team of people.

If people are not laughing at your goals, your goals are too small.

The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.

Very often people who admit the facts, who are willing to see that Mr. Rockefeller has employed force and fraud to secure his ends, justify him by declaring, 'It's business.' That is, 'it's business' has come to be a legitimate excuse for hard dealing, sly tricks, special privileges.

It's all to do with the training: you can do a lot if you're properly trained.

Getting knocked down in life is a given. Getting up and moving forward is a choice.

On my business card, I am a corporate president. In my mind, I am a game developer. But in my heart, I am a gamer.

Every business is a service business. Does your service put a smile on the customer's face?

Great discoveries and improvements invariably involve the cooperation of many minds.

Individuals don't win in business, teams do.

Should we really let our people starve so we can pay our debts.

When you can't make them see the light, make them feel the heat.