Loyal Customers Quotes

The goal as a company is to have customer service that is not just the best, but legendary.

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.

Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves

Don't find customers for your products, find products for your customers.

The purpose of a business is to create a customer.

Know what your customers want most and what your company does best. Focus on where those two meet.

Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and helpful ways.

Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because if we don't, somebody else will.

There is only one boss. The customer.

It is said if an organization listens to the complaint of a customer and the problem is fixed, the customer remains a loyal customer and tells approximately seven others about the experience. Conversely, if a person is ignored and the problem not fixed, that customer will not deal with that organization anymore and will tell approximately twenty other people about the negative experience.

Every great business is built on friendship.

Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.

In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away.

The complaining customer represents a huge opportunity for more business.

Risk more than others think safe.

Profit in business comes from repeat customers

On the Internet, it's survival of the easiest.... Give users a good experience and they're apt to turn into frequent and loyal customers. But ... it's easy to turn to another supplier in the face of even a minor hiccup. Only if a site is extremely easy to use will anybody bother staying around.

If put to the pinch, an ounce of loyalty is worth a pound of cleverness.

Satisfied customers are apathetic. Loyal customers will be your advocate.

A rose on time is more valuable than a $1,000 gift that's too late.

The customer is not always right.

Over the last 40 years, I have built MW into a multi-billion dollar company with amazing employees and loyal customers who value the products and service they receive at MW. Over the past several months I have expressed my concerns to the Board about the direction the company is currently heading.Instead of fostering the kind of dialogue in the Boardroom that has in part contributed to our success, the Board has inappropriately chosen to silence my concerns through termination as an executive officer.

Permission marketing turns strangers into friends and friends into loyal customers. It's not just about entertainment - it's about education. Permission marketing is curriculum marketing.

Once you create a loyal customer base, it's tough for a competitor to take that away.