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Quality Quotes - Page 15

The quality of a society will be judged by what the least privileged in it achieves.

Robert K. Greenleaf (1998). “The Power of Servant-Leadership”, p.264, Berrett-Koehler Publishers

Improving quality requires a culture change, not just a new diet.

"Let's Talk Quality: 96 Questions You Always Wanted to Ask Phil Crosby". Book by Philip B. Crosby, 1989.