Michael OLeary Quotes

People say the customer is always right, but you know what - they're not. Sometimes they are wrong and they need to be told so.

MBA students come out with: 'My staff is my most important asset.' Bullshit. Staff is usually your biggest cost. We all employ some lazy bastards who needs a kick up the backside, but no one can bring themselves to admit it.

Are we going to say sorry for our lack of customer service? Absolutely not.

When you look at the number of stupid people who have succeeded in business, you clearly don't have to be very bright. Business is all about getting your sales up and your costs down, the bit in the middle is profit.

I'm paid about 20 times more than the average Ryanair employee and I think the gap should be wider. I probably work 50 times harder. I think I'm the most underpaid and underappreciated airline boss in Europe.

‎‎‎‎Short of committing murder, negative publicity sells more seats than positive publicity.

We think passengers who forget to print their boarding passes should pay €60 for being so stupid.

We should try to eliminate things that unnecessarily piss people off.

Air transport is just a glorified bus operation.

The airline industry is full of bullshitters, liars and drunks. We excel at all three in Ireland.

If global warming meant temperatures rose by one or two degrees, France would become a desert, which would be no bad thing. The Scots would grow wine and make buffalo mozzarella.

I came into business to make money, I make no apology for that. I wanted to make a lot of money but after the first £50million or £100million, it became less about making money and more about having fun.

Why does every plane have two pilots? Really, you only need one pilot. Let's take out the second pilot. Let the bloody computer fly it.

Do we carry rich people on our flights? Yes, I flew on one this morning and I'm very rich.

We want to annoy the whenever we can. The best thing we can do with environmentalists is shoot them.

One of the weaknesses of the company now is it is a bit cheap and cheerful and overly nasty, and that reflects my personality.

All flights are fuelled with Leprechaun wee and my bullshit!

The airline business is it is mostly run by a bunch of spineless nincompoops who actually don't want to stand up to the environmentalists and call them the lying wankers that they are.

Ryanair's biggest achievement? Bringing low fares to Europe and still lowering em. Biggest failure? Hiring me.

I have more money than I am ever going to need. Financially, I'm fine for the next couple of hundred years.

University is the best couple of years of your life. Nowhere else can you drink and chase as many birds.

The European Union spends most of its time either suing me, torturing me, criticizing me or condemning me for lowering the cost of air travel all over Europe.

If drink sales are falling off, we get the pilots to engineer a bit of turbulence. That usually spikes sales.

The Germans will crawl bollock-naked over broken glass to get low fares.

Get back to work you slacker or you're fired.