Learn to look after your staff first and the rest will follow
I will work day and night to avoid failure, but if I can't, I'll pick myself up the next day. The most important thing for entrepreneurs is not to be put off by failure.
The best way of learning about anything is by doing.
There is no point in going into a business unless you can make a radical difference in other people’s lives.
If something can't be explained on the back of an envelope, it's rubbish.
Past failures unlock future successes
No failure means no risk, which means nothing new
Succeeding in business is all about making connections
A little humour is good for the soul - regardless of how old you may be.
The best advice I ever received? Simple: Have no regrets.
If people are crazy enough to dare, impossible things happen.
Rather than getting nostalgic...embrace the new opportunities and challenges available to you now.
My general attitude to life is to enjoy every minute of every day. I never do anything with a feeling of, 'Oh God, I've got to do this today.'
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and helpful ways.
Your brand name is only as good as your reputation
If you're lucky enough to have a few hundred thousand dollars in the bank account, that should be sufficient for your own personal needs, and anything more than that you've got to put to good use.
Commitment is not letting people down. That's very important in life. If you say you're going to do something, make sure you do it. Just try never to let people down.
Business leaders take things far too seriously, and forget that most of the time people spend in their lives is at work, and it should be fun.
Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from product development to marketing, works in harmony with your brand image.
There is no greater thing you can do with your life and your work than follow your passions – in a way that serves the world and you.
Communicate your passion clearly, concisely and with genuine conviction.
Innovation happens when people are given the freedom to ask questions and the resources and power to find the answers.
Seek out strategic alliances; they are essential to growth and provide resistance to bigger competition.
Any successful entrepreneur knows that time is more valuable than money itself.
Consider getting smaller in order to get bigger.
