Jeffrey Gitomer Quotes - Page 5

The reason Trust is requested is because the person seeking Trust realizes that Trust is the key to Yes.

The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.

Master the web and you will master your universe - and your (on-line) bank account.

What is a positive attitude? The simple definition is the way you dedicate yourself to the way you think. Interestingly, it's also the definition of a negative attitude.

You can't be a winner if you're a whiner...wiener.

The biggest mistake businesses make is advertising before they have become well known.

Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking place.

Ignore the junk news - work on a worthwhile project, make a plan, or do something to enhance your life.

Trust is even more important than love.

I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.

There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they fight for - that winning edge.

Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.

The best way to apologize is to let the customer vent first. Don't interrupt, just take notes and make empathetic noises. You can even tell the customer that it makes you mad too. Second, ask the customer what their speed of need is. Tell them what they ant to hear. That you apologize, that you understand how they feel, that you are meeting with the appropriate people to get a resolve, and that it will be done in 24-hours.

Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.

The more a prospective customer clicks on you and your stuff, the easier it is for them to make a buying decision in your favor.

If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.

People aren't afraid of failure, they just don't know how to succeed. We are each responsible for our own success (or failure). Winning at what you do is no exception. To ensure a win, you must take a proactive approach. Prevention of failure is an important part of that process.

People who to back and chastise themselves, or second guess themselves, for making a wrong decision or a weak decision continues to set themselves up for failure in future decisions simply because they don't trust themselves.

You can't trust others unless you trust yourself.

The best way to learn how to become trustworthy is to study other trustworthy people.

Bankrupsy stays on your record for 7-10yrs. That gives you an idea how long it takes to rebuild trust.

The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.

Your character holds the key to your trustworthiness.

Every time a customer calls or you call a customer, you have an opportunity and a choice. What choice are you making?

Use your CRM to retain customers.