Ron Kaufman Quotes - Page 3

Good customers want good quality service. Great customers want it even more.

Say it with words. Show it with action.

Be the exception to the rule. It's the surest way to become exceptional.

If you want to interest people, make them think. If you want to inspire people, make them feel.

A great leader makes what is visible in their mind, visible to all.

Life is not a solitary activity. Live well by living for others.

Intelligence is useful. Energy is valuable. Integrity is essential.

Ask your loyal customers for positive comments about your products and your service. Then post these testimonials where other customers and prospects can enjoy them.

Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.

Procrastination is the beginning of poor performance.

Crossing barriers can be as simple as a smile.

When something needs to be improved, take your medicine - fix it.

If you turn your back on a customer, you turn your back on success.

If you only give back what you get from other people, you're not giving as much as you can.

Your promise means more than the words you use to give it.

If they're going to remember the problem, make sure they remember it fondly.

Your profits reflect the success of your customers.

When a customer asks what no one else has ever asked, pay close attention.

Let today's strong performance be your starting point for tomorrow.

Sometimes we become so expert in our own domain, we forget that customers may be less familiar.

Don't let doing enough be good enough.

Let your customers say, 'Well, here I am,' while you say, 'There you are!'.

When only a little can be done, doing it becomes the greatest you can do.

Plans turn promises into results and dreams into realities.

What's possible today isn't bound by what was possible yesterday, and is never a measure of what's possible tomorrow.