Customers Quotes - Page 4
Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing?
Eric Ries (2011). “The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses”, p.199, Crown Business
Businesses are not paid to reform customers. They are paid to satisfy customers.
Peter Drucker (2014). “Innovation and Entrepreneurship”, p.236, Routledge
Peter Drucker (2012). “Management”, p.57, Routledge
If put to the pinch, an ounce of loyalty is worth a pound of cleverness.
Elbert Hubbard (2005). “Loyalty in Business: One and Twenty Other Good Things”, p.84, Cosimo, Inc.
Satisfied customers are apathetic. Loyal customers will be your advocate.
Jeffrey H. Gitomer (1998). “Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know”, Bard