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Customers Quotes - Page 4

New customers are the best source of new business

New customers are the best source of new business

Frank Bettger (1992). “How I Raised Myself From Failure”, Touchstone

New Customers come from the action of past customers

Eric Ries (2011). “The Lean Startup: How Today's Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses”, p.199, Crown Business

Businesses are not paid to reform customers. They are paid to satisfy customers.

Peter Drucker (2014). “Innovation and Entrepreneurship”, p.236, Routledge

No one hangs up the phone until the customer buys or dies.

"Sunday Profile" with Monica Attard, www.abc.net.au. August 21, 2009.

I have a strongly held belief that one of the reasons that Amazon has been successful is because we do not obsess over competitors. Instead we obsess over customers.

"Our job is to adapt to rules, India no different: Bezos". Interview with N. Madhavan and Gaurav Choudhury, www.hindustantimes.com. September 30, 2014.

If put to the pinch, an ounce of loyalty is worth a pound of cleverness.

Elbert Hubbard (2005). “Loyalty in Business: One and Twenty Other Good Things”, p.84, Cosimo, Inc.

Satisfied customers are apathetic. Loyal customers will be your advocate.

Jeffrey H. Gitomer (1998). “Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know”, Bard