Top 25 Customers Quotes of 185 - Page 3

There is only one boss. The customer.

Business, Loyal Customers, Boss

"2010 BPM and Workflow Handbook" by Layna Fischer, Future Strategies Inc., (p. 178), 2010.

It is said if an organization listens to the complaint of a customer and the problem is fixed, the customer remains a loyal customer and tells approximately seven others about the experience. Conversely, if a person is ignored and the problem not fixed, that customer will not deal with that organization anymore and will tell approximately twenty other people about the negative experience.

Phil Pringle

Negative Experiences, Organization, Loyal Customers

...while everyone's focusing on keeping the boss happy, who's focusing on keeping the customer happy?

James Hunter

Boss, Challenges, Customers

James C. Hunter (2008). “The Servant: A Simple Story About the True Essence of Leadership”, p.61, Crown Business

Know thyself. Know the customer. Innovate.

Beth Comstock

Marketing, Know Thyself, Customers

I have no fans. You know what I got? Customers. And customers are your friends.

Mickey Spillane

Fans, Customers, Knows

"W.O.W. : Writers on Writing". Book by Jon Winokur, 1986.

When something online is free, you're not the customer, you're the product.

Jonathan Zittrain

Online, Customers, Products

Twitter post from Mar 21, 2012

Every great business is built on friendship.

James Cash Penney

Inspirational, Educational, Loyal Customers

Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you.

Chip R. Bell

Inspirational, Loyalty, Loyal Customers

Chip R Bell, John R Patterson (2007). “Customer Loyalty Guaranteed: Create, Lead, and Sustain Remarkable Customer Service”, p.20, Adams Media

Who decides what's in Windows? The customers who buy it.

Bill Gates

Success, Window, Customers

"The truth, the whole truth, and nothing but the truth" by John Heilemann, www.wired.com. November 1, 2000.

A brand is essentially a container for a customer’s complete experience with the product or company.

Sergio Zyman

Company, Brands, Customers

My definition of innovative is providing value to the customer.

Mary T. Barra

Definitions, Innovative, Customers

The best investor is your customer.

Esther Dyson

Customers, Investors

In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away.

Douglas A. Warner III

Inspirational, Educational, Loyal Customers

Deliver total quality to every customer every day.

Dave Thomas

Wall, Quality, Customers

The complaining customer represents a huge opportunity for more business.

Zig Ziglar

Business, Opportunity, Loyal Customers

"Smarter Branding Without Breaking the Bank: Five Proven Marketing Strategies You Can Use Right Now to Build Your Business at Little Or No Cost". Book by Brenda Bence (p. 91), November 7, 2011.

If you don't keep giving customers reasons to buy from you, they won't

Sergio Zyman

Giving, Reason, Customers

Sergio Zyman, Armin Brott (2003). “The End of Advertising as We Know It”, p.1, John Wiley & Sons

When banks extend loans to their customers, they create money by crediting their customers’ accounts.

Mervyn King

Loan, Accounts, Customers

Treat customer support as a product.

Keith Rabois

Support, Treats, Customers

"Lecture 14: How to Operate". Keith Rabois' "How To Start a Startup" lecture to the class at Stanford University in Stanford, California, genius.com. November 6, 2014.